1. Company Information

Legal Entity: ElectraXpress Private Limited
GSTIN: 10AAJCE3411D1ZH

Registered Address:
01, Narayani Sadan, Back of Axis Bank, Vijay Singh Lane,
Kadamkuan, Phulwari, Patna, Bihar – 800003

Email: support@electraxpress.store
Phone: +91 9693501168

2. Use of Website

• You must be at least 18 years old or use the website under parental supervision
• You agree to use the website only for lawful purposes
• Fraudulent, abusive, or illegal activities are strictly prohibited
• Violation of these terms may result in suspension or termination without notice

3. Product Information

We strive to display accurate product descriptions, pricing, images, and availability. Minor variations may occur due to photography, lighting, or screen settings.

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to update product details or pricing without prior notice.

4. Orders & Payments

• All orders are subject to acceptance and product availability
• We reserve the right to cancel orders due to pricing errors or stock issues
• Payments can be made via Card, UPI, Net Banking, or Cash on Delivery (COD)
• Orders are processed only after payment confirmation
• Additional verification may be required for COD orders

5. Shipping & Delivery

• We deliver across India using trusted courier partners
• Orders are usually dispatched within 1–3 business days
• Delivery timelines range between 5–8 business days
• Orders below ₹3000 incur a ₹150 shipping charge
• Orders of ₹3000 and above qualify for free shipping

6. Returns, Refunds & Cancellations

Customers may request returns or exchanges within 7 days of delivery, subject to eligibility. Please refer to our detailed Return & Refund Policy and Cancellation Policy for more information.

7. Intellectual Property Rights

All content on this website including text, images, graphics, logos, videos, and product names is the intellectual property of ElectraXpress Private Limited.

Unauthorized use, reproduction, or distribution may result in legal action.

8. Limitation of Liability

• Indirect or consequential damages
• Losses due to delivery delays or technical issues
• Total liability shall not exceed the value of the order placed

9. Third-Party Links

Our website may contain links to third-party services. We are not responsible for their content, security, or privacy practices.

10. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to such collection and use.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Patna, Bihar.

Contact Us

ElectraXpress Private Limited
Email: support@electraxpress.store
Phone: +91 9693501168
Website: https://electraxpress.store